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A retainer is an orthodontic appliance that is fixed after braces are removed to keep the teeth in their achieved position. They can be removable or fixed. Fitting a fixed retainer takes one visit; a removable one is made from an impression or scan within a few days. The wearing schedule and duration are determined by the doctor based on the clinical picture.
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We state the amount in the written plan before treatment begins
After the examination and X-ray, the doctor draws up a plan: what we will do, which materials will be used, how long it will take, and what the total cost will be. Any work that not everyone needs is named by the doctor before treatment starts, not along the way. 0% installment plans: Alatau City Bank — 24 months, Kaspi — 12 months, and payment from the UAPF is available. Prices marked "from" are the lower limit according to the clinic's price list; the estimate for your case is provided at the free consultation.
Helps you understand how the options differ from one another and what the choice depends on.
This is a thin metal archwire that is bonded to the inner surface of the teeth with composite material. It is worn permanently and cannot be removed by yourself. At appointments, the doctor checks whether the wire is holding and re-bonds it if necessary.
A clear aligner made of polymer material, fabricated from an impression of the dental arch. It is worn at night or for the time prescribed by the doctor, and is removed while eating. The aligner is rinsed with water and stored in a case.
The doctor examines the dental arch after the braces are removed, assesses the position of the teeth and determines which type of retainer is suitable in the specific case. At the same appointment, they discuss how long the appliance will need to be worn.
For a removable aligner, an impression of the dental arch is taken — a model is made from it. For a fixed wire, no impression is needed: the wire is fitted directly to the patient's teeth.
The removable aligner is made in the laboratory from the impression. The fixed wire is prepared in advance and adjusted to the length of the dental arch at the appointment.
The fixed wire is bonded to the inner side of the teeth with composite material. The removable aligner is tried on, the fit is checked and adjusted if necessary.
After the period prescribed by the doctor, the patient comes for an examination: the condition of the appliance and the position of the teeth are checked. If necessary, the wire is re-bonded and the aligner is replaced with a new one.
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Braces straighten teeth, but they do not secure the result forever. After the system is removed, the dental arch tends to return to its original position. Retainers hold the teeth in their new position while the bone tissue and ligaments adapt.
A retainer is an orthodontic appliance that holds teeth in the achieved position after braces are removed. It does not move teeth; it fixes them. There are two main types: removable and fixed. A removable one looks like a clear aligner or a plate with a metal arch, and the patient puts it on themselves. A fixed one is a thin wire bonded to the inner surface of the teeth. The appliance is made from impressions or a digital scan of the dental arch after braces are removed. The doctor selects the option taking into account the initial pathology, periodontal condition, and hygiene. It must be worn according to the schedule determined by the orthodontist: this applies to removable models, whereas fixed ones stay in place permanently. The appliance itself does not treat; it preserves what the braces have already done. Without it, teeth may return to their previous position, and then repeat treatment will be required.
| Parameter | Removable | Fixed |
|---|---|---|
| Attachment | Removed by the patient | Bonded to the tooth by the dentist |
| Appearance | Clear aligner or plate | Wire on the inner side |
| Hygiene | Removed for eating and cleaning | Requires an interdental brush and a single-tuft brush |
| Service life | Depends on the material and care | Depends on the condition of the enamel |
| Monitoring | Dentist checks at visits | Dentist examines at appointments |
After braces are removed, the dental arch is not immediately stable. The bone tissue around the roots remodels slowly, and the ligaments retain memory of the previous position. This is a physiological process, not a treatment error. If the teeth are not held, they may gradually shift, especially in the first months after the system is removed. The speed and severity of the shift depend on the clinical picture: the initial bite, age, periodontal condition, and habits. In some people, the teeth remain relatively stable; in others, they return noticeably. It is difficult to predict in advance, so the doctor prescribes retainers almost always. They do not guarantee that the teeth will not move even a millimeter, but they create the condition for consolidating the result. Without the appliance, the risk of repeated shifting is higher. The doctor decides which type and for how long will suit a particular case.
The procedure takes one visit and is almost no different from ordinary bracket bonding. The doctor works inside the mouth, and the patient sits in the chair. There is nothing complicated for the person here.
First, the orthodontist assesses the position of the teeth after the braces are removed. They look at how evenly the arch has aligned, how the jaws close, and whether there are gaps near the gum. They check the bite in different positions — this shows where contact with the antagonists will interfere with the wire. Then the tooth surface is cleaned of adhesive residue and polished. The enamel is degreased so that the material bonds. The working field is isolated from saliva: moisture interferes with adhesion. Sometimes a rubber dam or cotton rolls are placed. The doctor marks the line along which the arch will run and selects its length. Separately, they try on how the wire will lie on the lingual or palatal side. The patient is explained what will happen and asked to rinse their mouth. All of this is the preparatory stage; the arch itself has not yet been fixed.
The bonding itself is painless: enamel has no nerve endings, and no drilling is performed. The patient feels pressure when the doctor presses the wire and cool air from drying. The taste of the composite may seem unusual. Preparation takes the longest — cleaning and isolation from saliva. The tongue interferes with the work, so the patient is asked to keep it aside. Sometimes a mouth opener is placed or the patient is asked to lift the tongue. By the end of the visit, the person feels that something has appeared in the mouth, but it is not pain. Getting used to the wire takes several days, and that is a separate topic. If something bothers the patient during the procedure, they should tell the doctor right away. Some patients find it difficult to keep their mouth open for a long time, so the doctor takes short pauses so the person can swallow and relax the jaw. After bonding, it may seem that the retainer interferes with the tongue, but this sensation passes. If sharp pain or burning appears, do not endure it — tell the specialist about it.
There is no single timeframe. The decision is made by the doctor and depends on the initial situation, age, and how the teeth behave after braces are removed.
Retention is not a fixed stage, but monitoring. The more complex the initial situation, the longer the doctor asks to maintain control. Age matters: in adolescents, bones are still growing, while in adults, remodeling is slower. It also matters how disciplined the person was with braces and how the active phase went. If the teeth were significantly displaced and there was little space in the arch, the risk of relapse is higher. The condition of the gums and roots is assessed separately: with gum recession or shortened roots, the approach is more cautious. There is also a hereditary factor — close relatives with similar bite anomalies. All of this is evaluated over time, not just once. Until the dental arch is stable, the appliance is not removed. The doctor may schedule follow-up visits and X-rays to monitor tooth position. If the patient stops wearing the retainer, the teeth may shift back, and retreatment will be needed.
A removable plate or aligner is worn according to a schedule chosen by the orthodontist. In the first months after braces are removed, the schedule is usually stricter: the appliance is on the teeth almost all the time, with breaks for eating and hygiene. Later, if the teeth are stable, the doctor may allow wearing it only at night. This does not mean you can forget about it during the day: sometimes a few hours during the day are still required. Skipping disrupts the whole plan, and then the schedule is returned to a more intensive one. A removable retainer is easy to lose or break, so a spare aligner is often made in advance. If the appliance interferes with speech or causes discomfort, tell the doctor rather than enduring it silently. You should not change the schedule on your own.
| Situation | Timeline guidance | Who decides |
|---|---|---|
| Minor shifting, adult | Longer than the active treatment period lasted | Treating orthodontist |
| Crowding was pronounced | Duration is extended, monitoring is more frequent | Treating orthodontist |
| Treatment during adolescence | Until bone growth is complete | Treating orthodontist |
| Tooth extraction for orthodontic reasons | Monitoring lasts longer than usual | Treating orthodontist |
| Stable picture for several years | The regimen may be relaxed | Treating orthodontist |
| Missed wear of the removable retainer | Duration is revised upward | Treating orthodontist |
The retainer holds the teeth in their new position, and how long it lasts depends on care. Below is what to do every day and what to avoid.
Do not bite the aligner or remove it with your teeth — the plastic cracks, and the appliance stops holding the teeth. Do not clean it with hot water or dry it on a radiator: heat deforms the plastic, and the aligner no longer fits tightly. Do not use hard brushes or abrasive pastes on a fixed wire — they scratch the composite and metal, and plaque accumulates in the scratches. Do not try to tighten or bend the wire yourself: the arch breaks, and the composite detaches from the enamel. Do not skip doctor visits, even if nothing bothers you: displacement is not immediately noticeable, and correcting it is more difficult. Do not delay a visit if the wire has come loose or the aligner has cracked. Do not wear the aligner while eating and do not drink hot beverages with it — this accelerates plastic wear. Do not store the retainer without a case: it easily breaks in a pocket or bag. If you notice that the appliance interferes or rubs, do not try to fix it yourself.
Hard foods — nuts, croutons, pits — are dangerous for a fixed wire: the wire bends, and the composite detaches. Cut apples and carrots into pieces rather than biting into them. Sticky sweets and chewing gum stick to the wire and aligner, and are hard to remove with a brush. Coffee, tea, and red wine leave stains on plastic, so rinse the aligner after them. Smoking harms the gum around the wire and stains the plastic. For bruxism, the doctor may suggest a protective night guard. If you play contact sports, the removable aligner is taken out, and for a fixed one, the doctor will advise whether protection is needed. Try not to bite your nails, pens, or other hard objects — this creates extra load on the wire. Very cold and very hot drinks may cause discomfort if you have sensitivity. Regularly check the condition of the retainer and contact the doctor at the first signs of damage.
A retainer is a device that holds teeth in place after braces. Over time it wears out or breaks. You can notice this yourself if you know what to look for.
A removable retainer is a plastic base with a metal wire. Over time the plastic becomes cloudy, cracks, and loses its shape. The wire weakens and no longer fits as tightly against the teeth. A sign of wear is that the aligner sits looser, and there is play when you take it off and put it on. Sometimes the plastic breaks at the edge or along a line that runs across the palate. A crack can be seen when held up to the light, and such a device should no longer be worn: it doesn't hold the teeth and can injure the gum. Minor scratches and darkening by themselves are not a break, but they are a reason to show the device to a doctor. The service life depends on the material, the thickness of the plastic, care, and how often the patient takes the aligner off and puts it on. For one person it lasts for years, for another it becomes unusable sooner. The doctor decides after an examination. If the patient asks how much a new device will cost, the price depends on the type of device and the clinical picture — the exact amount is given after an examination.
Not every break requires a new device. If the wire is intact and only the attachment has come loose, the doctor may rebond the retainer back in place. This is simpler and faster than making a new one. When the wire is torn, deformed, or the plastic of a removable aligner has cracked, rebonding won't help — replacement is needed. The doctor looks at the condition of the teeth, the gums, the position of the wire, and how long ago the break occurred. If a tooth has already shifted, replacement alone is not enough: additional orthodontic treatment may be needed. Sometimes a patient comes in complaining of discomfort, and the cause is not the retainer but plaque or gum inflammation. In that case, hygiene is done first, and the question of replacement is decided later. The cost is made up of the type of device, the material, and the amount of work: rebonding and full replacement are procedures with different prices. In any case, the decision is made by the doctor after an examination, not from a photo or a description over the phone.
After braces are removed, the teeth remain mobile in their sockets. The retainer holds their position but does not affect the processes taking place in the bone and gums. That is why check-ups are needed even after active treatment. The doctor looks at how the device is sitting, whether the teeth have shifted, and how the tissues are responding. Sometimes a look and palpation are enough. Sometimes an X-ray is needed. The frequency of visits depends on the clinical picture: some patients are scheduled every six months, others more often. The doctor decides. If a check-up is missed, you may not notice that the retainer has loosened or a tooth has started to shift. Then correction takes more time than routine monitoring. An appointment should be kept in your calendar just like a visit to a general practitioner. It is part of the treatment, not a formality.
Every retainer has a limit. Metal wire fatigues over time, may snap at a bend, or come loose from a tooth. A removable aligner wears out, loses its shape, and cracks. A composite splint wears down and changes color. None of these materials is designed to last for decades. Exactly when a particular device will become unusable cannot be predicted in advance. It depends on the load, habits, saliva, and how careful you are. Some people wear one for years, while for others it fails sooner. That is why it is important to come in for check-ups and not delay replacement if signs of wear appear. A new one is made from a fresh impression or scan. The old one is removed in the process. Service life is a guideline, not a guarantee, and the doctor decides here.
A retainer creates additional surfaces where plaque accumulates. The wire, aligner, and splint all trap food debris and bacteria. If you brush your teeth as usual, tartar forms around the appliance. The gums become inflamed and start to bleed. In advanced cases, the enamel and supporting teeth are affected. That is why, in addition to a regular toothbrush, you add interdental brushes, a single-tuft brush, dental floss, or a water flosser. Choose a toothpaste without abrasives so as not to scratch the material. A removable aligner is rinsed after each removal and periodically cleaned with a special solution. A fixed appliance requires attention to every tooth in its area. Professional hygiene at the dentist helps remove what cannot be cleaned at home. The frequency of such cleaning is prescribed by the doctor and depends on the clinical picture.
There is a lot of advice online about retainers. Some write that it can be removed after a year, others that it must be worn for life. You should not rely on other people's stories. Everyone has their own initial bite, their own degree of displacement, and their own tissue response. What worked for one person may harm another. The decision to remove, replace, or adjust is made by the orthodontist after an examination. They assess the position of the teeth, the condition of the retainer, and the imaging data. Only after that are the options discussed. You must not remove the appliance yourself or skip wearing it. This returns the teeth to their original position, and treatment has to be started over. If something is bothering you — the retainer is uncomfortable, rubbing, or loose — tell your doctor rather than trying to fix it at home. The doctor also takes into account the patient's general health and lifestyle. Sometimes additional examination is required to make a well-considered decision.
A retainer for one jaw starts at 19,000 ₸ according to the clinic's price list. The cost of removing a retainer depends on the type of appliance: a fixed wire is removed together with any remaining composite and the enamel is polished, while a removable aligner is simply taken out. The price consists of the doctor's work and subsequent treatment of the tooth surface, and if a new retainer is placed right away, these steps are calculated together. The exact amount is given by the doctor during the examination; see the price section on this page for guidance.
How much retainers cost depends on the type of appliance: a fixed wire is cheaper, while a removable aligner is more expensive because it is made from an individual impression. The price includes the retainer itself, impressions, fitting and bonding, and for a removable appliance also the fabrication of the model. The exact amount is given by the doctor at the examination after the treatment plan is calculated, and you can see approximate figures in the prices section on this page.
The price of retainers is made up of the type of appliance, the material and the amount of work: a fixed retainer is a wire and composite, a removable one is an aligner cast from an impression of the dental arch. Removal of an old retainer is charged separately if one was already in place and needs replacing, as well as repeat impressions and fittings. The final amount is given by the doctor at the examination, once they see the condition of the teeth and bite; approximate figures are published in the prices section.
A retainer needs to be replaced if the wire has come unglued, bent, or the aligner has cracked and no longer holds the teeth in place. Retainers are worn for years, and over time the composite wears down and the appliance itself weakens, so the doctor checks it at routine visits. If a retainer breaks, don't wait: teeth start shifting quite quickly, and then repeat orthodontic treatment will be needed. Replacing a retainer is done in a single visit, and the cost of removal and fitting a new one is specified in the price section.
If you don't wear retainers, your teeth will gradually return to their previous position — this is called relapse, and it happens faster the more complex your original bite was. The first shifts become noticeable within a few months, and the ligaments around the teeth remodel for about a year after braces are removed, so this period is considered the most vulnerable. To avoid going through orthodontic treatment again, retainers are worn according to the schedule prescribed by the doctor, and you attend follow-up check-ups.
Having retainers fitted is not painful: fixing the fixed wire or trying on the aligner takes little time and involves no intervention in the tooth. Some discomfort is possible for the first few days — the teeth get used to the appliance, and there may be mild sensitivity when chewing, but this passes on its own. If the discomfort lasts longer than a week or rubs against the gum, you should tell the doctor at your check-up so they can adjust the retainer.
A removable retainer is taken out while eating — this way hard pieces won't damage it, and it won't get stained by tea, coffee, or berries. After eating, the aligner is rinsed with cool water and put back on, and it is stored in a case so it isn't lost or bent. The appliance must be worn for as many hours a day as the doctor prescribed, usually at night and part of the day; if you skip wearing it, your teeth will start to shift.
The warranty on retainers at our clinic depends on the type of work and is specified in the contract; it covers the appliance itself and its bonding, provided the doctor's recommendations are followed. The warranty does not cover cases where the retainer came loose due to trauma, the habit of biting hard objects, or missed routine check-ups. To keep your warranty valid, attend your follow-up appointments and report immediately if the appliance becomes loose or shifts.
You can book an appointment for retainer fitting by phone at +7 777 911 07 83 or at a visit with the orthodontist if you are already under follow-up after braces removal. The clinic is open daily from 9:00 to 20:00, is located at 11/1 Abay Avenue, and parking is free. The initial examination and treatment plan cost 0 ₸, and if you need an installment plan, it can be arranged for 24 months with Alatau City Bank or 12 months with Kaspi.
A fixed retainer is a thin wire bonded to the back of the teeth with composite: it isn't visible and doesn't need to be removed, but brushing around it is more difficult. A removable retainer is a clear aligner made from an impression of the dental arch; it is taken out for eating and cleaning, but it must be worn strictly according to the clock, otherwise it serves no purpose. The choice depends on the original bite and the condition of the enamel, so the appliance is selected by the orthodontist after an examination.
We are open daily from 9:00 to 20:00, seven days a week. The clinic is located in Astana at 11/1 Abay Avenue. Phone for appointments: +7 777 911 07 83. Initial examination and treatment plan: 0 ₸.
Address: Astana, 11/1 Abay Avenue. Parking for patients is free. Phone for appointments: +7 777 911 07 83. Appointments are available daily from 9:00 to 20:00.
The warranty period depends on the type of work and is stated in the contract. The initial examination and treatment plan are 0 ₸. Appointments are available daily from 9:00 to 20:00.
Installments for 24 months with Alatau City Bank or 12 months with Kaspi. Initial examination and treatment plan: 0 ₸. Appointments are available daily from 9:00 to 20:00. Phone for appointments: +7 777 911 07 83.
The initial examination and treatment plan are 0 ₸. There is no separate fee for the first visit. The warranty period for the work depends on the type of work and is stated in the contract. Installment plans are available from Alatau City Bank for 24 months and from Kaspi for 12 months.
Parking is free. The clinic is located in Astana at 11/1 Abay Avenue. Appointments are available daily from 9:00 to 20:00. Phone for appointments: +7 777 911 07 83.
I ended up here by chance, I was nearby. Only one thing I didn't like: the lobby was chilly. Aset explains things calmly and to the point. They did what we had planned, nothing extra. I'll put it this way: I was only scared until I got in the chair.
Our whole family received treatment here, and my previous experience was worse, so I have something to compare it with... We are happy with the result, there is nothing to complain about.
My previous doctor moved away, so I had to find a new one. I put it off as long as I could. To be honest, I'm still surprised it was completely painless. Galiy explains everything calmly and to the point. Our whole family has been treated here.
I spent a long time choosing a clinic and read reviews all over the city. I made the appointment reluctantly. Margarita is the kind of doctor you come back to — and that was exactly what I was afraid of. Our whole family has been treated here)
I put it off for about a year. We were treated together with my family, and they warned us in advance about every step. It was quick. They opened the instruments in front of me)
I spent a long time choosing a clinic and read reviews all over the city. Alexey is a thorough doctor, attentive to every detail. The only thing was that the lobby was a bit chilly. We came in for a consultation and ended up staying for treatment; no unnecessary X-rays were ordered. Everything is fine now, nothing to complain about. There's parking in the courtyard, and we found a spot — I'll mention that separately)
Came in for a consultation, stayed for treatment, everything by appointment, no waiting. They gave me the prices right away, nothing was added at the end, and that really won me over. Alexey explained why it's not worth putting it off. I recommend it. I'll put it this way: I was only scared until I got in the chair. The receptionist called back when she said she would. Shoe covers, a cup, a napkin — little things, but everything was there, and that really won me over. They set up an installment plan on the spot, no running around to banks. The treatment plan was laid out by stages and by cost, I'll note that separately)
Our whole family received treatment here, without unnecessary visits, and now everything is fine. The receptionist called back when she promised.
Nuzhno bylo mnenie vtorogo vracha. . . Lechilis zdes vsey semey. Aleksey obyasnil, pochemu tyanut ne stoit. Napisali v messendzher na sleduyuschiy den, sprosili pro samochuvstvie, i eto podkupaet. Seychas vse v poryadke. Kabinet svetlyy, oborudovanie novoe, meloch, a priyatno. Bahily, stakanchik, salfetka — melochi, no vse na meste.
Our family received treatment here, and they didn't hide that there were options. It turned out better than I expected.
I had it done, he worked carefully and without rushing. Everything is fine now.
Very happy with the result — came in for a consultation, stayed for treatment, no unnecessary visits. I think it's because no one here rushes you)
I spent a long time choosing a clinic and read reviews all over the city — I have never regretted it. Everything is fine now. Let me put it this way: the recommendations they give here are not just for show. I came in for a consultation and stayed for treatment.
Before this, I had only come in for promotional offers and never really got proper treatment. Now everything is fine, and the difference is noticeable. It was quick. They did exactly what was planned, nothing extra. I had been putting this off for about a year and a half. I was pleased (we laughed about it at home afterward). The contract and receipt were provided without me having to ask.
Came here on a colleague's recommendation. We came in for a consultation and stayed for treatment, without any unnecessary visits. We arranged an installment plan right on the spot, without running around to banks — and that was exactly what I was afraid of. That's what won me over. I would come back here for my second tooth too.
Our previous dentist moved away, so we had to find a new one, and our whole family got treated here, without extra visits. No stress. I'll put it this way: the only scary part was up until I got in the chair.
Seychas vse v poryadke Prishli na konsultaciyu, ostalis lechitsya, vse sdelali v odin zahod. Kseniya obyasnyaet spokoynno i po delu — tut otdelnaya istoriya —.
Happy with the result, I've already gotten used to the idea that it's all behind me. Our whole family was treated here, and everything was done in one visit. At first the quiet in the waiting room threw me off — then I understood why. I recommend it (I couldn't believe it myself). The sterility is plain to see, the instruments were opened in front of me, I'll note that separately.
They did exactly what was planned, nothing extra, no unnecessary add-ons, and I hadn't experienced that anywhere before. Thanks to the whole team. I'll put it this way: the recommendations they give here aren't just for show.
Dumala, chto budet dolshe. Prishli na konsultaciyu, ostalis lechitsya. Parkovka vo dvore, mesto nashlos, k etomu pretenziy net — a ya boyalas imenno etogo —. Korotko: horosho. Seychas vse v poryadke. Plan lecheniya raspisali po etapam i po dengam, meloch, a priyatno. V koridore pahnet ne bolnicey, a chem-to neytralnym. Nichego lishnego ne navyazyvali!
Kept putting it off because of work, never had the time. Honestly, I didn't expect this (I asked twice to confirm). I have nothing to compare it to, but it felt right. Our whole family got treated here, and everything went according to plan)
I initially just wanted to look around and compare prices, but I booked through the website, and they called back about ten minutes later (we had a good laugh about it at home afterwards). Yerzhan explains things calmly and to the point. One small gripe: the SMS about the appointment arrived an hour late. We came in for a consultation and ended up getting treatment, without any unnecessary visits. Everything is fine now, and that's what matters most. All in all, no regrets. They scheduled me at a convenient time, no "come at nine and wait," just as agreed. They answered my questions even after the appointment, via messenger — a small thing, but nice. They saw me right on time, no waiting.
Came in for a consultation, stayed for treatment. Happy with the result, just what I wanted. Alexey explained why it's not worth putting it off...
Before this, I had only come for promotional offers and never really got proper treatment. I was nervous the whole way. Our whole family has been treated here, without unnecessary visits...
My previous doctor moved away, so I had to find a new one. They did what was planned, nothing extra, and stayed on schedule. The receptionist called back when she said she would — no complaints there. No stress (we laughed about it at home afterwards). I spent a long time choosing, and now I see it was worth it. We're happy with the result, there's nothing to fault. They answered my questions even after the appointment, via messenger. The treatment plan was laid out stage by stage and cost by cost, and that's what won me over. The office is bright, the equipment is new — no complaints there.
Our whole family received treatment here, without unnecessary visits (we laughed about it at home afterwards). . . They didn't push anything unnecessary. Honestly — I didn't expect that. They know their stuff here. The contract and receipt were provided without us having to ask.
It got to the point where I couldn't sleep at night. My friends recommended this clinic. Alikhan worked without rushing...
Lechilis zdes vsey semey, lishnih snimkov ne naznachali. Vot eto i podkupilo (sam ne poveril). Rezultatom dovolny.
Thought it would take longer (couldn't believe it myself). Our whole family got treated here, and everything was done in one visit. Honestly, I didn't expect that. They scheduled us at a convenient time, no "come at nine and wait." Everything's fine now, and it feels just like my own.
I booked an appointment on the recommendation of a colleague from work. They did what we had planned, without anything unnecessary, without extra visits (we laughed about it at home afterwards). In short: good. Everything is fine now!
I initially just wanted to look around and compare prices. Strangely, I didn't even feel tired after the appointment. My previous experience was worse, so I have something to compare it to. We came in for a consultation, ended up staying for treatment, and everything went according to plan. They saw us right on time, no waiting, and I'm grateful for that too. We're happy with the result — it feels like my own. The receptionist called back when she said she would, which never happened anywhere before. The hallway doesn't smell like a hospital, but like something neutral, and I'm grateful for that too. The treatment plan was laid out by stages and by cost...
Before this, I'd only come in for promotional offers and never really got proper treatment. Honestly, I didn't expect this. I booked through the website, and they called back about ten minutes later. We came in for a consultation and ended up staying for treatment.
Our previous doctor moved away and we had to find a new one, but we'd been treated here as a whole family and it fit our schedule. We're happy with the result, no complaints so far. Five out of five. The hallway doesn't smell like a hospital, just something neutral — thanks for that too. They answered our questions even after the appointment, via messenger. The office is bright, the equipment is new, the way it should be. We set up an installment plan on the spot, no running around to banks — we'd never seen that anywhere before. We were seen right on time, no waiting — we'd never seen that anywhere before.
Strange, but I wasn't even tired after the appointment, and they did what we had planned, without anything unnecessary, all in one visit. They also answered my questions after the appointment, via messenger — thank you for that too.
Everything is fine now — the only thing was that we waited a little longer for the appointment. Alikhan didn't rush me and gave me time to think. Our whole family has been treated here, without unnecessary visits. It was quick — and that was exactly what I was afraid of. I came on a colleague's recommendation. I recommend it!
We spent a long time looking for a clinic near home, and it didn't hurt at all. They did exactly what was planned, nothing extra (we laughed about it at home afterwards). Sterility is out in the open, they opened the instruments in front of me. Everything is fine now.
I spent a long time choosing a clinic and read reviews from all over the city... I have never regretted it. I was surprised that everything was shown on the screen. Our whole family received treatment here, and everything was done in one visit.
Kept putting it off because of work, never had the time. I'm one of those people who asks again three times — they were patient. Came in for a consultation, stayed for treatment (I asked twice). They set up my file right away, asked for my passport once, no complaints about that.
I was surprised that everything was shown on the screen. Came in for a consultation, stayed for treatment. Alexey immediately told me what to expect. They messaged me the next day to ask how I was feeling. I signed my family up here too. Sterility is out in the open, instruments were opened in front of me. The office is bright, the equipment is new, just as agreed. The contract and receipt were given without me having to ask, just as agreed. Seems like a small thing, but that's exactly what stuck with me. No stress. They set up the installment plan on the spot, no running around to banks — I'll note that separately.
Message us on WhatsApp or give us a call — the clinic is open daily from 9:00 to 20:00. Initial examination and treatment plan — 0 ₸, free parking.
Tell us how your treatment went. The review appears on the site once the front desk has checked it.
