

Treatment of complicated caries in a primary tooth
The X-ray shows a deep carious process in the primary tooth. Pulpectomy and root canal filling were performed.
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The nerve of a baby tooth is removed when pulp inflammation has progressed too far and the pulp cannot be saved. The procedure is performed under local anesthesia and takes one visit. The dentist removes the inflamed tissue, cleans the canals, and places a filling. Tooth replacement and bite are usually not affected, but it all depends on the clinical picture and the child's age.
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Helps to understand how partial pulp removal differs from complete removal and what determines the choice.

The dentist removes only the coronal part of the pulp, while the root part remains viable and continues to nourish the tooth. The canal orifices are sealed with a medicated paste, then a filling is placed. This method is considered when the inflammation has not spread beyond the coronal part: this is determined by the X-ray and the condition of the gum.

The pulp is removed entirely — both from the crown and from the root canals, then the canals are treated and filled with a resorbable paste that does not interfere with tooth replacement. This method is chosen when the process has spread to the entire canal and the tissue will no longer recover, and partial removal is not suitable.
Clinic doctors who see patients for this service. A treatment plan is drawn up after an examination.
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Primary teeth are structured just like permanent teeth: beneath the enamel and dentin lies the pulp, which contains blood vessels and nerves. When it becomes inflamed, the tooth starts to hurt, and the dentist may then recommend removing the nerve in a child.
The pulp is the loose tissue inside the tooth, threaded with blood vessels and nerve endings. Through the root apex it connects to the body and nourishes the dentin from within. In a primary tooth the pulp is larger relative to the crown, and the walls are thinner, so inflammation develops faster than in an adult. Infection most often enters from a cavity: first the enamel breaks down, then the dentin, and the microbes reach the pulp. Sometimes caries on the chewing surface looks small, while beneath it there is already a wide cavity. There is another route as well — through the bloodstream in the case of a systemic illness — but this happens rarely. Trauma can also set it off: a blow, a fall, a habit of biting hard objects. Inflammation can be acute, with sharp pain, or chronic, when there are almost no symptoms. The chronic form is more dangerous because parents consider the tooth healthy while the process continues. The dentist decides: based on the examination, an X-ray, and the complaints, they determine whether the pulp condition is reversible or whether it needs to be removed.
| Situation | What the X-ray shows | Approach |
|---|---|---|
| Purulent inflammation of the pulp | Widening of the periodontal ligament space | The nerve is removed |
| The pulp has died and is breaking down | The cavity communicates with the canals | The nerve is removed |
| Inflammation beyond the root apex | Bone loss (rarefaction) | The nerve is removed |
| A fistula on the gum next to the tooth | A lesion at the root apex | The nerve is removed |
| Decay has reached the pulp | A cavity at the pulp horn | The dentist decides based on the condition |
| Reversible inflammation | Deep decay with no lesion | Sometimes it can be saved |
If an inflamed pulp is left alone, the process does not settle down on its own. It spreads to the tissues around the root apex, and a focus of infection forms there. From it, a fistula may develop on the gum or on the skin of the face. Pus sometimes spreads into the subcutaneous tissue and the jawbone. At that point the child no longer needs dental treatment but urgent surgical care. A separate danger is the developing permanent tooth germ lying next to the roots of the primary tooth. Prolonged inflammation can damage it, and then the permanent tooth will erupt with an enamel defect or not erupt at all. Early loss of a primary tooth is not harmless either: neighboring teeth shift, leaving less space for the permanent one. That is why it is not worth putting off a visit to the dentist. The timing and extent of treatment depend on the clinical picture, not on how many days have passed since the first pain.
Both procedures remove inflamed tissue from the tooth cavity. The difference is in the extent: whether the root portion of the nerve is preserved or removed completely. The choice depends on the clinical picture.
A pulpotomy preserves the tissue in the root canals. The dentist opens the tooth cavity and removes only the coronal portion of the nerve — the part that lies beneath the roof and reacts to inflammation. The root pulp is left in place. It receives its blood supply from the surrounding tissues, so it can remain viable. This method is used in primary teeth, where it is important not to damage the permanent tooth germ. In single-canal permanent teeth, the nerve is also sometimes partially removed: preserving the contents is easier than in multi-rooted teeth. But the decision is made by the dentist based on the X-ray and the condition of the gum. If the inflammation has spread beyond the coronal portion, a pulpotomy is not suitable. In that case, complete removal is performed. The clinical picture decides the case, not the desire to preserve the nerve at any cost.
A pulpectomy removes the nerve entirely — both from the cavity and from the canals. In a primary tooth the canals are wider and shorter than in a permanent tooth, but they run close to the tooth germ. The dentist works with instruments under X-ray guidance to avoid touching the developing tooth. After removal, the canals are irrigated and filled with a material that resorbs over time. This is important: the root of a primary tooth must dissolve on its own when the time comes. If a void is left, infection can enter the canal. That is why filling is mandatory. This method is chosen when inflammation has affected the root pulp or the tissues around the apex. Sometimes the nerve is also removed completely in a permanent tooth — in cases of trauma or deep caries. The dentist looks at the X-ray and assesses whether it makes sense to preserve part of the tissue. With pronounced inflammation, an attempt to preserve the root pulp does not succeed.
| Feature | Pulpotomy | Pulpectomy |
|---|---|---|
| Extent of removal | The coronal part of the nerve | The entire nerve, from the canals |
| What is preserved | The root pulp | Nothing is preserved |
| When it is used | Inflammation has not spread beyond the crown | Inflammation in the canals or around the apex |
| Work on the canals | The canals are not filled | The canals are cleaned and filled |
| Material | A medicated lining | A resorbable paste |
| Monitoring | X-ray before and after | X-ray before, during, and after |
| Fate of the tooth | Awaiting replacement if there are no complications | Awaiting replacement if there are no complications |
A baby tooth holds the space for a permanent one. If its tissues are destroyed and the root is removed, neighboring teeth may shift. Let's look at when this happens and what is done about it.
A baby tooth is not just a temporary unit but a guide for the permanent one. Beneath it, a tooth germ grows in the jaw, advancing along the canal laid down by its predecessor's root. As long as the root is intact, it maintains the bite height and keeps neighboring teeth from tilting toward the gap. When a baby tooth is destroyed or lost early, the adjacent teeth gradually shift, and the tooth in the opposite jaw may extrude from its socket. Then the permanent tooth lacks space and erupts outside the arch or crowded. Removing the nerve by itself does not trigger this mechanism: the nerve consists of vessels and fibers inside the canal, not a support for neighboring teeth. But if after the procedure the crown cracks and has to be removed, the empty space starts working against the bite. That is why eruption timing and the position of the germ are assessed on an X-ray, not by the fact that root canal treatment was done.
The main goal is to hold the space until the permanent tooth erupts. If the crown of the baby tooth is intact, it is restored with a filling or crown, and it continues to maintain the bite height. When a tooth is lost early, a space maintainer is placed: a removable or fixed appliance that keeps neighboring teeth from shifting. Sometimes monitoring and follow-up X-rays are enough if the transition is not far off. In other cases, orthodontic correction is needed to return the teeth to the arch. The timing and choice of method depend on the clinical picture: age, condition of neighboring teeth, position of the germ. The dentist decides after examination and X-ray. Parents should attend routine check-ups so as not to miss the moment when the space can still be preserved without complex intervention. Separately, they discuss how the child will chew during this period: sometimes the load is distributed differently so that neighboring teeth do not shift toward the gap.
After nerve removal in a baby tooth, the gum and bone heal gradually. The timeline depends on the clinical picture. It is useful for parents to understand what counts as normal and when a follow-up visit is needed.
The mucosa around the tooth settles within a few days: redness and swelling subside, and the child stops complaining of discomfort when chewing. This does not mean it is all over. Bone tissue is regenerating under the gum, and that is slower. No one can say in advance how long this stage will last: in one child the process goes faster, in another slower. The dentist determines this by follow-up X-rays and examination. Sometimes sensitivity to hot or cold remains for a couple of weeks after the procedure — not a reason to panic, but a reason to mention it at the appointment. If the tooth was severely destroyed or inflammation affected neighboring tissues, healing takes longer. The timeline is influenced by the child's age, immune status, hygiene, and how accurately home recommendations are followed.
The dentist schedules the follow-up visit and says how soon to come. You should come earlier if the pain does not subside but worsens. If the gum is noticeably swollen, there is a purulent odor, or fever — do not delay, this is a reason to book an appointment the same day. You should also come in if the filling has crumbled or fallen out: the open cavity quickly becomes contaminated. Sometimes the child complains of pain when biting for longer than usual — this is also a reason for examination. At the follow-up visit, the dentist checks how the tissue is healing, takes an X-ray if needed, and decides whether additional steps are required. Painkillers without examination mask the picture and prevent noticing a problem in time. If the child becomes lethargic or refuses to drink, the visit should not be postponed.
Primary teeth are structured differently from permanent teeth, and this changes the course of treatment. The dentist takes into account the structure of the roots, the proximity of the developing permanent tooth, and the child's behavior.
The enamel and dentin of a primary tooth are thinner than those of a permanent tooth, and the pulp chamber is larger. The pulp takes up more space, and it is easier to reach when there is decay. The roots flare outward, and the developing permanent tooth lies between them. This changes the dentist's approach: instruments go in a different direction, and pressure is calculated differently. Over time, the roots resorb — this is a natural process, not a pathology. The timing varies for each tooth and depends on which tooth it is and the condition of the root. Resorption is uneven: on one side the root may shorten more than on the other. Because of this, the support points for instruments shift, and the dentist assesses them on the X-ray rather than by a standard pattern. The thickness of the walls also varies: in some teeth they are stronger, in others they are thinned by decay so much that the dentist must work with caution. The decision on the method is made by the dentist, guided by the clinical picture and the X-ray.
A child cannot always describe what they feel. They say "it hurts" or simply refuse to eat, and from that it is hard to tell how deeply the tooth is affected. So it is not worth waiting for the pain to go away on its own. A primary tooth with inflamed pulp is a source of infection next to the developing permanent tooth. It is useful for a parent to know in advance: in children, the pulp becomes inflamed faster than in adults, and within a few weeks the process goes deeper. At the appointment, it is important to honestly tell the dentist how long ago the complaints appeared, whether the tooth hurt at night, and whether painkillers were given and which ones. These details change the picture. The child's behavior also affects the course of the visit: a tired or frightened patient does not allow the dentist to work, and then the dentist decides whether to continue now or split the treatment into stages. At home, it is worth keeping a calm tone: an adult's anxiety is transmitted to the child more strongly than any words.
Choosing where to have a child's inflamed nerve removed comes down to a few clear criteria. Below is what to look at and what questions to ask before booking.
When booking, ask how much time is allotted for the appointment. A child with pulpitis needs extra time: examination, X-ray, discussion with the parent, and the procedure itself. If the receptionist gives too short an interval, there is a risk that the dentist will rush. Ask whether you can be present in the treatment room. Many clinics allow a parent to be nearby, and this helps the child calm down. Find out what to bring: insurance card, birth certificate, results of previous X-rays. If the child has a drug allergy or health conditions, say so in advance so the dentist can take this into account when choosing anesthesia. Book for the morning or after sleep: a tired child tolerates procedures worse. And do not plan noisy activities after the appointment — a calm day is better.
The decision is made by the dentist based on the clinical picture. If inflammation has affected only the coronal part of the pulp and the root part remains viable, sometimes part of the nerve is left — this is a pulpotomy. When the process has spread through the entire canal, the tissue will not recover, and it is removed completely. The choice is also influenced by the condition of the tooth: the depth of the cavity, the thickness of the walls, and whether there is a fistula on the gum. In primary teeth, the roots resorb over time, and this is also taken into account. Sometimes a tooth is so destroyed that there is no point in saving it — then extraction is considered. The decision is not a template. Two similar teeth in different children may be treated differently, and that is normal. The dentist looks at the X-ray, the tooth's response, and the child's general condition. If any doubts remain, it is better to ask questions at the appointment than to speculate at home.
The outcome depends on several things, and not all of them are under the dentist's control. The degree of inflammation at the time of the visit is one of the main factors. The earlier the problem is noticed, the more options the specialist has. The quality of the root canal filling also matters: voids and incomplete filling leave room for the process to return. The anatomy of the tooth can be complex — thin, curved canals are harder to treat. Then there is hygiene and load. If the child keeps eating a lot of sweets and does not brush their teeth, new decay will appear nearby, and it will reach the treated tooth. General health also matters: frequent colds, chronic illnesses, and medication use affect healing. And there is timing: a baby tooth will fall out eventually, and until then its job is to hold on without pain or inflammation. The specific outcome cannot be guaranteed in advance.
In the first few days, the tooth may react to cold, hot, or sweet foods. This passes, but if the pain lasts longer than a few days or gets worse, another visit is needed. You can and should brush your teeth, but gently: a soft brush, movements without pressing on the treated area. Rinsing is usually not recommended in the first 24 hours — it can wash the medication out of the canal. It is better to eat soft foods: do not chew nuts, do not bite into apples with that tooth, and avoid sticky sweets. Parents should help the child with hygiene if they do not yet brush well enough on their own. Routine check-ups are still important: the dentist checks how the tooth is behaving and whether there are signs of recurring inflammation. If the gum becomes swollen, the cheek swells, or a fever appears, do not wait — go to the appointment. And one more thing: a treated baby tooth does not become "permanent." It remains a baby tooth and will fall out when its time comes.
The cost of nerve removal in a baby tooth depends on the number of canals, the complexity of access, the type of anesthesia, and the materials used to fill the canal. The final amount is given by the doctor during the examination after the X-ray, because the price depends on the specific tooth and the condition of the root. You can review the prices in the price section on this page, which lists the current price items. The initial examination and treatment plan at our clinic are free of charge, so the cost is known before treatment begins.
Yes, nerve removal in a front baby tooth is performed if pulpitis is confirmed and the tooth still needs to stay in the jaw until the permanent tooth appears. Front baby teeth are replaced earlier than molars, so the dentist first assesses on an X-ray how much longer the root will remain: if replacement is near, it is sometimes easier to remove the tooth than to treat it. When the tooth is preserved, the nerve is removed partially or completely and the canal is sealed with a filling material designed to dissolve along with the root. The decision is made by the pediatric dentist after examination and X-ray.
Nerve removal in a child differs because the baby tooth and its root dissolve over time, so different materials are used — resorbable pastes instead of permanent ones. The dentist works with awareness that the permanent tooth germ is nearby, and any damage can affect it. A pediatric dentist more often chooses partial nerve removal to preserve the vitality of the remaining pulp. The procedure itself is performed under anesthesia, and if the child is very anxious, general anesthesia or sedation is possible — the decision is made by the dentist together with the parent.
Nerve removal in a front tooth is justified when pulpitis is confirmed by X-ray and the tooth still performs its function and should remain in the jaw, because a front tooth is important both for biting food and for speech. If inflammation has affected only the coronal part of the pulp, partial nerve removal is sometimes sufficient, and if the pulp is fully affected, the canal is cleaned, sealed, and then the tooth is monitored at follow-up visits. The final decision is made by the dentist after examination and X-ray, comparing the condition of the tissues, complaints, and X-ray findings. At the initial appointment at our clinic, such a tooth is examined and the treatment plan is shown on the X-ray so it is clear whether the nerve will be preserved or not.
The nerve removal itself is performed under local anesthesia, so the child feels no pain during the procedure, and the intervention usually lasts from twenty minutes to an hour depending on the number of canals. After the anesthesia wears off, mild aching pain is possible, which is relieved with an age-appropriate painkiller. In the first days, avoid hard and hot food on the treated side and do not skip oral hygiene. If the pain worsens or swelling appears, contact the clinic and come in for an examination.
Yes, after nerve removal the baby tooth is preserved: it remains in the jaw and continues to hold the space for the permanent tooth until it erupts. Early loss of a baby tooth leads to shifting of neighboring teeth and may require orthodontic treatment in the future. That is why the doctor first assesses whether treatment alone is sufficient, and only suggests extraction if the crown is destroyed below the gum line or there is serious inflammation. After treatment, the tooth is monitored: an X-ray and examination show how the root is behaving.
If pulpitis in a baby tooth is not treated, the inflammation spreads from the nerve to the surrounding tissues: periodontitis develops, followed by an abscess or cellulitis, which are more severe in a child than in an adult. Infection from an infected baby tooth can damage the bud of the permanent tooth, and then the permanent tooth will erupt with an enamel defect. In addition, the child cannot chew on the affected side, refuses food, and sleeps poorly. Therefore, at the first signs of pain or swelling, the child should be seen by a pediatric dentist rather than waiting for the tooth to fall out on its own.
Yes, the initial examination and treatment plan at our clinic are free of charge; you can make an appointment by phone or through the form on the website. During the visit, the doctor will examine the child's oral cavity, refer for an X-ray if necessary, and explain whether the nerve in the baby tooth needs to be removed or a filling is sufficient. The parent is given a preliminary cost of the stages right away, so the decision is made without surprises. If the case is not urgent, the examination can be combined with professional hygiene in the same visit.
Treatment of primary teeth at our clinic is covered by a warranty, the term of which depends on the type of procedure and is stated in the contract, but its conditions depend on the type of intervention and the condition of the tooth at the time of the appointment. The warranty does not cover cases where parents fail to bring the child for follow-up examinations or do not follow the doctor's recommendations on hygiene and diet. If pain occurs after treatment or a filling falls out, you need to come in for an appointment: the doctor will assess the situation and suggest a correction. The exact conditions for a specific tooth are discussed before treatment begins and documented in the paperwork.
Yes, a baby tooth should be treated even if it will eventually fall out: it holds the space for the permanent tooth and participates in chewing and bite formation. If pulpitis is left untreated, the infection can spread to the bud of the permanent tooth and cause its underdevelopment. In addition, an affected tooth makes it difficult for the child to eat and brush their teeth, which harms the neighboring teeth. The timing of permanent tooth eruption varies from child to child, and the doctor uses an X-ray to determine how long the baby tooth will remain in place.
We are open daily from 9:00 to 20:00, seven days a week. The clinic is in Astana, 11/1 Abay Avenue. Phone for appointments — +7 777 911 07 83. Initial examination and treatment plan — 0 ₸.
Address: Astana, 11/1 Abay Avenue. Parking for patients is free. Phone for appointments — +7 777 911 07 83. Appointments are available daily from 9:00 to 20:00.
The warranty period depends on the type of work and is stated in the contract. The initial examination and treatment plan are 0 ₸. Appointments are available daily from 9:00 to 20:00.
Installment plan for 24 months with Alatau City Bank or 12 months with Kaspi. Initial examination and treatment plan — 0 ₸. Appointments are available daily from 9:00 to 20:00. Phone for appointments — +7 777 911 07 83.
The initial examination and treatment plan are 0 ₸. There is no separate fee for the first visit. The warranty period for the work depends on the type of work and is stated in the contract. Installment plans are available from Alatau City Bank for 24 months and from Kaspi for 12 months.
Parking is free. The clinic is in Astana, 11/1 Abay Avenue. Appointments are available daily from 9:00 to 20:00. Phone for appointments — +7 777 911 07 83.
They placed a filling for my child and got it done in a single visit, without coaxing or tears, just like that. They gave us the price upfront, and nothing was added at the end.
I booked an appointment on the recommendation of a colleague from work. In my opinion, the price is fair for this kind of work. They put a filling in for my child and got it done in a single visit. They set up the file right away, asked for my passport only once, and that really won me over. Almas stays in touch even after the appointment...
I thought it would take longer, but here's the thing: it was cool in the waiting room (I couldn't believe it myself). They treated two of my daughter's baby teeth, and she didn't even have time to get scared.
I made an appointment on the recommendation of a colleague from work. I didn't expect it to be completely painless. Almas described the plan in detail. We brought our son for the first time, and there were no tears.
We needed a second opinion. It was my son's first visit, and there were no tears, no coaxing, no crying!
My child now comes here without any coaxing, the difference is obvious — that's a story in itself —. . . They put a filling in for my child, got it done in one visit, and gave us a toothbrush after the appointment. I haven't regretted it once. Almas knows his stuff.
Had a filling done for my child, it was all handled in a single visit, my daughter didn't even have time to get scared, the contract and receipt were provided without me having to ask, just as agreed. I'll be back for a professional cleaning. The receptionist called back when she promised, just as agreed. They talked to my child, not over her head to me, I want to point that out specifically. The file was set up right away, my ID was only asked for once. The office is bright, the equipment is new.
Booked through the website, they called back about ten minutes later. My child got a filling, done in a single visit, my daughter didn't even have time to get scared. There are cartoons in the room, but my son never got distracted by them. I recommend it. They messaged the next day to ask how we were feeling, I'll note that separately. Sterility is out in the open, instruments were opened in front of me, a small thing but nice. The room is bright, the equipment is new. They scheduled us at a convenient time, no "come at nine and wait," I'll note that separately. My previous experience was worse, so I have something to compare it to.
Otkladyvala iz-za raboty, vse bylo nekogda — prishla po sovetu sestry. Lechili dochke dva molochnyh zuba, ulozhilis v odin priem. Dochka teper prosit zapisatsya na sleduyuschiy osmotr, uzhe privykla k mysli, chto vse pozadi. Budu hodit syuda i dalshe. Sterilnost na vidu, instrumenty vskryvali pri mne. Administrator perezvonila, kogda obeschala, meloch, a priyatno.
My daughter and I go for check-ups every six months, and we've booked an appointment for a check-up in six months. There was a bit of inconvenience — I had to clarify the timing twice. A minor thing. Not painful at all. They answered my questions even after the appointment, via messenger (I asked again twice).
I couldn't put off going to the doctor for long. We had a filling done for my child, they gave us an exact appointment time and kept to it. Everything is fine now...
We had two of our daughter's baby teeth treated, and it was all done in a single visit. We arranged the installment plan right there on the spot, without having to run around to banks. I spent a long time choosing, and now I realize it was worth it — this place is a story in itself —
Came here on my sister's recommendation. The only downside was that the parking lot was full, but it didn't affect my overall impression. I'll put it this way: I was only scared until I sat in the chair. It was quick. My daughter and I come for check-ups every six months, and she doesn't even have time to get scared. Now my child comes here without any coaxing)
My daughter is now asking to book her next check-up. They treated two of my daughter's baby teeth without any coaxing or tears. At first the quiet in the waiting room threw me off — then I understood why. I'll keep coming here. They booked us at a convenient time, no "come at nine and wait."
Booked on the recommendation of a colleague from work. I was surprised that everything was shown on the screen (I couldn't believe it myself). They treated two of my daughter's baby teeth and gave her a toothbrush after the appointment...
Kept putting it off because of work, never had the time. I didn't expect it to be completely painless. Nursultan explains everything calmly and to the point. They treated two of my daughter's baby teeth. I have nothing to compare it to, but it felt right. The contract and receipt were provided without me having to ask.
At first I just wanted to have a look and get an idea of the prices. The first visit with my son went without tears — he held up like a champ. Kamila laid out the plan in detail.
Came on my sister's recommendation. They put a filling for my child, got it done in one visit, my son held up like a trooper. Not painful at all (we laughed about it at home afterwards). Yerassyl explains things calmly and to the point.
I kept putting it off because of work, there was never time. Strange, but I didn't even feel tired during the appointment. Nursultan didn't pressure me and gave me time to think. My daughter and I come in for check-ups every six months, and my son held up great. The only thing was that the parking lot was full.
My daughter is now asking to book her next check-up. She had two baby teeth treated. To be honest, I went in feeling like I was heading to my execution. My previous experience was worse, so I have something to compare it to. I've already recommended it to friends. It didn't hurt at all. Shoe covers, a cup, a napkin — little things, but everything was there, and I want to mention that separately.)
Zapisyvals po sovetu kollegi s raboty, a vot eto i podkupilo Syna priveli pervyy raz, oboshlos bez slez, ulozhilis v odin priem)
My daughter wouldn't even let me look — I was prepared for the worst, and that was exactly what I was afraid of. My son was brought in for the first time, and it went without tears. They talked to my child, not over his head to me — no complaints about that.
After the pandemic, I hadn't been to the dentist for about three years (I double-checked twice). Now my child goes here without any coaxing. My daughter and I come in for check-ups every six months, and we got everything done in a single appointment...
Hodim s dochkoy na osmotry kazhdye polgoda. Rebenok teper idet syuda bez ugovorov — a ya boyalsya imenno etogo —. V kabinete est multiki, no syn na nih tak i ne otvleksya.
I didn't expect it to be completely painless at all, and we go with my daughter for check-ups every six months, my daughter didn't even have time to get scared. The hallway doesn't smell like a hospital, but like something neutral. Overall, no regrets. They talked to my child, not over her head to me. Sterility is visible, instruments were opened in front of me. The receptionist called back when she promised. They set up the installment plan on the spot, without running around to banks, that was never available anywhere before. I have a low pain threshold, and they took that into account. They gave the prices right away, nothing was added at the end, the way it should be. They scheduled us for a convenient time, without 'come at nine and wait,' the way it should be
Our previous doctor moved away, so we had to find a new one — I came here on my sister's recommendation. We brought our son for the first time, and there were no tears, all done in a single visit. They scheduled us at a convenient time, no "come at nine and wait." Now my child comes here without any coaxing, which is exactly what I wanted. Shoe covers, a little cup, a napkin — small things, but everything's there. They talked to my child, not over his head to me — I want to point that out specifically. Parking is in the courtyard, and we found a spot. I'll put it this way: the only scary part was before the chair (I asked twice)...
Saule didn't push and gave us time to think. What won me over was that they didn't try to sell us anything extra. We go for check-ups with my daughter every six months, and my son handled it like a champ. Now my child comes here without any coaxing — it feels like a familiar place to them. The hallway doesn't smell like a hospital, more like something neutral, and that won me over (I couldn't believe it myself). The receptionist called back when she said she would. They answered questions even after the appointment, via messenger, no complaints there. They messaged us the next day to ask how we were feeling. They let us look at the instruments before they started. They talked to my child, not over their head to me, no complaints there.
I thought it would take longer. My daughter and I come in for checkups every six months. In my opinion, the main thing is that they don't pressure you into a decision.
Before this, I'd only ever come in for special offers and never really got proper treatment. I think the reason is that no one here rushes you. No stress. My daughter and I come in for checkups every six months. They gave me the contract and receipt without me having to ask. Erasyl explained why it's not worth putting it off.
My tooth hurt for several months. I booked through the website and they called back ten minutes later. My daughter had her baby tooth treated, and they didn't try to sell us anything extra.
I was surprised that everything was shown on the screen. I have nothing to compare it to, but it felt right. It was my son's first visit, there were no tears, and it was all done in one appointment. Kamila showed everything on the X-ray.
After the previous treatment, I had no confidence. We had my child treated, and they showed us the image on the screen. It didn't hurt. There was no pain.
Doch ne davala dazhe posmotret, ya gotovilas k hudshemu — stomatologov ya ne lyublyu s detstva. Kseniya vse pokazala na snimke. Syna priveli pervyy raz, oboshlos bez slez, bez ugovorov i slez (ya peresprashivala dvazhdy). Dochka teper prosit zapisatsya na sleduyuschiy osmotr. Pyat iz pyati. Kabinet svetlyy, oborudovanie novoe, tak i dolzhno byt.
We had two of our daughter's baby teeth treated and booked a check-up in six months. Quick. The tooth doesn't hurt anymore, she eats without any trouble)
My son had been complaining about a tooth for a week, but only admitted it on the weekend. It was his first visit, and there were no tears — he was a real trooper — that's a story in itself. My daughter is now asking to book her next check-up, the difference is noticeable. I've already recommended you to friends.
After the previous clinic, my child wouldn't sit in the chair at all — I came on a colleague's recommendation. They treated two of my daughter's baby teeth, and my son was a real trooper. It was important to me that everything be explained in advance — and it was.
They said elsewhere it just needed to be pulled. I read the reviews and decided on this place. We had my child treated, they showed the image on the screen. They opened the instruments in front of me. I can recommend it.

Message us on WhatsApp or call — the clinic is open daily from 9:00 to 20:00. The initial consultation and treatment plan are free (0 ₸), and parking is free.
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