

Resolution of inflammation at the gingival margin
The gingiva was red and swollen. The periodontal pocket was treated with the Vector device, after which the inflammation decreased.
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The Vector device is an ultrasonic instrument that removes dental deposits and biofilm from the surface of the roots and from periodontal pockets. The doctor selects the setting based on pocket depth and tissue condition. This method does not replace surgery and does not eliminate the need for hygiene. The decision to use it is made by a periodontist after an examination and X-rays.
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How much does gum treatment with the Vector device cost in Astana
The cost of gum treatment with the Vector device in Astana depends on the number of sessions, the area treated, and the condition of the gums. Prices in tenge are not published on this page: they are given at the consultation after an examination. The initial examination and treatment plan are 0 ₸.
The division shows which surface the tip works on and how the approach to it differs.

The tip passes along the tooth root in the periodontal pocket: it removes subgingival calculus and biofilm, while the hydroxyapatite suspension polishes the root cementum. A doctor considers this type of treatment for gingivitis and periodontitis, when deposits lie on the patient's own teeth; the mode is selected according to pocket depth.

Work is performed at the implant neck and the adjacent gum with a separate tip made of a soft material, at low power and with continuous irrigation, so as not to touch the titanium surface. It differs from tooth root treatment in its target and gentle parameters; a doctor considers it when plaque and inflammation appear around a placed implant.
The clinic's doctors who see patients for this service. A treatment plan is drawn up after the examination.
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The Vector device is an ultrasonic unit for treating periodontal tissues. The doctor removes plaque and tartar from the roots, polishes the surface, and irrigates the pocket. Below is how the device is designed and what happens during a session.
The working tip of the attachment oscillates at high frequency. Mechanically, it knocks mineralized deposits off the root surface — the ones that cannot be removed with a manual scaler in one pass. At the same time, fluid is delivered to the area: it creates cavitation, that is, tiny bubbles that collapse and dislodge soft bacterial plaque. Biofilm adheres tightly to the tooth, but ultrasound destroys its structure, and the layer becomes loose. Thus the device removes both hard deposits and microbial film from one area. It does not dissolve tartar but removes it. Afterward, the root surface remains rough and must be polished, otherwise plaque will settle again. The depth of action is limited — ultrasound works where the tip can reach. In deep pockets, some deposits may remain, and the doctor decides whether an additional stage is needed. It depends on the clinical picture.
A periodontal pocket is the space between the gum and the root where plaque, calculus, and bacteria accumulate. The tip is inserted under the gum and guided along the root with short strokes. The fluid delivered by the device flushes the removed particles outward, and the pocket gradually cleans out. The gum is not surgically detached — the instrument works through the narrow opening. Bleeding during the session is possible: the tissue is inflamed and blood vessels are dilated. This is an expected reaction, not a complication. After treatment the root surface becomes cleaner, but the gum does not reattach in a single visit. The pocket shrinks gradually as healing progresses. How much depends on pocket depth, bone condition, and the patient's hygiene. The doctor assesses progress at a follow-up visit and decides whether to continue conservatively or add other methods. It is impossible to say in advance whether the pocket will close.
| Tip | Treatment area | Mode |
|---|---|---|
| Thin curved | Subgingival pocket, root | Medium power, copious fluid delivery |
| Straight wide | Supragingival calculus, crowns | Higher power, less fluid |
| Polishing | Root surface after calculus removal | Low power, continuous irrigation |
| Periodontal | Deep pockets around multirooted teeth | Medium power, careful guidance along the root |
| For implants | Implant neck and adjacent gingiva | Low power, special tip material |
| Endodontic | Root canals when necessary | Separate parameters, solution irrigation |
After calculus removal the root surface is clean but not sterile. Bacteria remain in adjacent areas, in saliva, on the tongue, and in other pockets. If hygiene is not maintained, plaque builds up again — first soft, then mineralized. The gum becomes inflamed again, and the pocket returns to its previous depth. Professional hygiene removes deposits where a brush cannot reach: below the gum line, between teeth, at the roots. Home cleaning only works on the supragingival surface. That is why treatment is repeated at intervals set by the doctor — they depend on the rate of plaque formation and the condition of the tissues. One session is not enough to maintain the result long-term. Smoking, diabetes, and crowded teeth accelerate plaque return. In such cases the intervals between visits are shorter. The exact schedule is chosen individually and determined by the doctor, not by a general standard.
Methods for treating periodontal pockets solve the same problem, but their instruments and trajectories differ. Let's look at how vector gum treatment differs from conventional approaches.
| Parameter | Manual curettage | Ultrasonic scaler | Vector system |
|---|---|---|---|
| Working instrument | Curette, scaler | Metal tip | Tip with polymer coating |
| Direction of movement | Back-and-forth, manual | Linear, oscillations along the axis | Vertical, with a circular component |
| Root surface treatment | Depends on the dentist's pressure | Leaves microscratches | Polishing effect |
| Patient comfort | Often requires anesthesia | Moderate discomfort | Gentler in feel |
| Access to deep pockets | Limited by depth | Limited by tip curvature | Flexible tips of various lengths |
| Procedure time | Longer with manual work | Faster than manual | Comparable to ultrasound |
The laser works through thermal action on tissues. The beam vaporizes granulation tissue, coagulates vessels, and reduces bleeding. The vector system acts differently: it mechanically removes biofilm and calculus from the root surface, while the solution is delivered to flush out the pocket contents. The laser treats soft tissues but does not polish the root cementum. The vector tip, in contrast, smooths the surface to which the gum subsequently attaches. Laser action is limited by the depth of beam penetration and requires caution near bone. The vector tip penetrates the pocket mechanically to its full depth. There is also common ground: neither method replaces surgery when there is significant bone loss. The choice between them depends on the clinical picture, not on which device is "stronger."
The tip oscillates along the axis of the instrument. It does not rotate or scrape sideways. The vertical trajectory allows the pocket walls to be treated evenly, including hard-to-reach areas around multi-rooted teeth. Lateral movement is minimal, so the surrounding soft tissues are not traumatized. The polymer coating on the tip does not scratch the root cementum. After treatment the surface remains smooth, and the gum adheres more tightly to a smooth surface. This does not guarantee attachment, but it creates the conditions for it. The doctor controls the insertion depth of the tip and the working time on each area. If the pocket is tortuous or branched, access is still limited, and the doctor decides this during the procedure. The oscillation amplitude is selected for the specific area: at the tooth neck it is one value, at the bottom of the pocket another. Irrigation runs parallel to treatment, so flushed bacteria and breakdown products do not remain in the tissues. The tip is advanced slowly, without pressure, to avoid damaging the epithelium. Bleeding during the session is usually moderate, but its severity depends on the degree of inflammation.
Vector therapy is not a standalone treatment. It is a stage of professional hygiene and anti-inflammatory therapy. First, the dentist assesses pocket depth, bone condition, and hygiene level. Then a plan is drawn up: how many visits, in what order, and whether surgery is needed. Vector treatment usually comes after removal of supragingival deposits and before reassessment a few weeks later. If pockets remain deep, other methods are added. If inflammation has subsided, the patient moves on to supportive therapy. In this plan, Vector treatment of the gums has its place, but it does not replace splinting, flap surgery, or home hygiene control. Without home care, any method gives only temporary results. The dentist takes into account the patient's general condition: diabetes, use of anticoagulants or hormonal medications change the approach. These factors affect healing and how often follow-up visits are scheduled. Sometimes, before the main stage, oral sanitation is required: treating cavities, removing dental deposits, and replacing defective fillings. Only after that does gum treatment begin.
Patients often ask whether they can avoid cutting the gum. The short answer: sometimes yes, sometimes no. Let's break down what this depends on.
Closed treatment is suitable when inflammation is confined to the soft tissues and the bone around the tooth is moderately destroyed. The Vector device in dentistry works without an incision: an ultrasonic tip removes biofilm and granulation tissue from the pocket walls, and a stream of antiseptic washes away the remnants. The dentist sees the depth with a probe and understands whether the instrument can reach the bottom. If the pocket is shallow and the gum is firm, this approach provides access to the source of infection without a scalpel or sutures. The patient returns to normal life the same day. But this does not mean the method suits everyone and always: each case has its own limits, and they are determined by the periodontist during examination, not by the patient based on how it feels.
Probing and X-rays provide different information, and together they form the picture. Probing shows how far the gum has separated from the tooth and whether it bleeds during measurement. Imaging shows the bone level and the shape of the defect — things that cannot be assessed with fingers and a probe. The periodontist compares the numbers: a 4–5 mm pocket with a smooth bone contour is one scenario, a 7 mm pocket with a crater-like defect is quite another. This determines whether the ultrasonic tip can reach the bottom and whether closed treatment will be enough. If there is not enough data, additional tests are ordered. The decision is not made based on a single indicator but on the combination: depth, bleeding, bone level, tooth mobility, and overall oral condition. Dynamics also matter: comparison with previous images shows whether bone loss is progressing or the process has stopped. Sometimes the deciding factor is the condition of a specific tooth planned as a support for a prosthesis. Then a prosthodontist joins the assessment. It happens that pocket depth is small, but the marginal gum is severely inflamed, and this changes priorities.
Surgery and closed treatment do not compete — they address different stages. First, the inflammation is brought under control: cleaning, hygiene instruction, and, if needed, closed pocket treatment. Once the gums have settled, the dentist assesses what remains. If some pockets persist, they are closed with a flap procedure, while the rest are maintained with ultrasound. After surgery, the device is also used — to maintain the result and treat adjacent areas. This plan is built zone by zone: in some areas closed access is enough, in others an incision is needed. The patient goes through the stages one after another rather than choosing one method forever. This reduces the extent of intervention and leaves the option to return to a conservative approach in other areas. It is important to allow pauses between stages: tissues need time to heal, otherwise repeat intervention will be performed on inflamed gums. The dentist explains why this order was chosen and what will happen if a stage is skipped. Sometimes the patient declines surgery, and then the plan is revised to take that decision into account.
Even with the same pocket depth, the outcome differs between two people. One quits smoking, brushes twice a day, and comes in for check-ups — the inflammation stays under control longer. Another misses visits, and the pockets return to their previous measurements. Comorbid conditions — diabetes, taking certain medications — also affect healing and how the gums respond to treatment. That is why the plan is revised along the way: if several weeks after closed treatment the readings improve, surgery is postponed. If not, the question of surgery is revisited. This is not a choice of method once and for all, but a sequence of decisions in which each step depends on the clinical picture and on how the patient follows recommendations at home.
The question of what year the clinic began using the device comes up often during consultations. Let us break down what the date in the directory actually means and what it does not.
The date in the directory is the year the clinic began operating in Astana, not the year a particular device appeared there. The difference is significant. An institution that has been seeing patients since 1995 has gone through several waves of changing protocols: views on antibiotic prophylaxis, on acceptable probing depth, and on the role of surgery in periodontitis have all changed. Some methods considered effective in the late nineties are not used at all today. A long track record shows that the clinic has weathered these changes and continues to treat patients. It does not confirm that every dentist is equally proficient in every technique. Nor does it replace an assessment of a specific case. For a patient choosing where to receive treatment, it is more useful to look at the team of specialists and at how appointments are organized, not just at the year the clinic opened.
Gum diseases are managed by a dedicated specialist — a periodontist. This is not the same person who treats cavities, although in small practices the roles are often combined. A periodontist works with soft tissues, the periodontal ligament, and bone tissue; their task is to assess how far the process has progressed and what can be done about it. The appointment is built around examination and measurements. The dentist looks at the color and firmness of the gums, checks tooth mobility, probes periodontal pockets, and records the depth. Then come imaging studies: a panoramic X-ray and, if needed, periapical X-rays. The full picture emerges from the combined data, and only after that are treatment options discussed. Device-assisted treatment is one of the tools in this set, not a standalone solution. If the case requires a surgeon or orthodontist, the patient is referred to a colleague within the clinic rather than sent to find a specialist elsewhere.
The year of foundation is about the institution, not about the biology of a particular person. Two patients with the same pocket depth can get different results. In one, the process is held in check by good hygiene and not smoking; in the other, it progresses because decompensated diabetes is added to the picture. There are cases where mechanical debridement resolves inflammation but does not restore bone that has already been lost: where the tissue is gone, it will not come back on its own. There are situations where surgery cannot be avoided, and no amount of clinic experience changes that. A separate factor is the patient's own discipline: home hygiene, regularity of visits, willingness to quit smoking. All of this affects how long the achieved result lasts. So promising the same outcome for everyone would be wrong; it is more accurate to speak of a likely scenario in each individual case.
Vector therapy is a physiotherapeutic approach. It works on soft tissues and dental plaque, but it does not remove the tooth. It does not eliminate a deep periodontal pocket. It does not restore bone that has already been lost. If a tooth is destroyed, mobile, and cannot be saved, the device will not rescue it. The surgeon assesses whether there is any point in delaying. Sometimes conservative treatment only postpones the inevitable. The doctor speaks honestly about this during the consultation. The patient has the right to know the limits of the method before procedures begin. No device cancels extraction if extraction is indicated. This is not a shortcoming of the method, but its place in treatment. Vector is a tool, not an alternative to all of dentistry. When surgery is needed, it is not replaced by physiotherapy. The question is not which is better, but what is appropriate in a particular case. The decision is made based on imaging and the clinical picture.
Two patients with the same diagnosis can have different results. Pocket depth, bone condition, hygiene, smoking, and systemic diseases all play a role. With diabetes, healing proceeds differently. With smoking, blood supply to the gums is worse. Age also matters, but it is not decisive. No doctor can give an exact percentage of improvement in advance. The prognosis is based on the combination of signs. In some patients, inflammation subsides quickly; in others, slowly. Some return for the procedure a year later, others less often. This does not say anything about the quality of the work. It speaks to differences in the starting conditions. The patient should ask not "how long will it last," but "what depends on me." The answer often lies in daily hygiene and giving up habits. The doctor can describe a likely scenario, but cannot guarantee it.
The procedure removes plaque and biofilm in the office. At home, the patient encounters them again. Without daily cleaning, the gums will become inflamed again. This is not a matter of discipline, but of biology. Bacteria multiply in dental plaque within hours. Interdental brushes, single-tuft brushes, dental floss, and an oral irrigator all contribute to the result. If the patient skips cleaning, the treatment loses its meaning. No device compensates for a lack of care. The doctor shows how to clean in this particular case. The areas at the necks of the teeth and between the teeth require special attention. The patient should be able to use an interdental brush, not just a toothbrush. This is a skill that can be learned in a few days. Without it, inflammation will return. Hygiene is not an addition to treatment, but a part of it. This should be remembered every day, not only in the office.
You cannot choose a method based on an online description. Imaging, pocket measurements, and assessment of tooth mobility are needed. The doctor examines exactly where the inflammation is located. They check for pus, fistulas, or abscesses. Sometimes a consultation with other specialists is required. A general dentist, prosthodontist, or oral surgeon may be involved in the plan. The patient cannot determine on their own whether a particular device is suitable for them. Even if the symptoms seem familiar. Similar complaints occur with different diseases. Diagnosis takes time, but without it treatment is done blindly. The doctor explains why a particular approach was chosen. The patient has the right to ask questions and receive answers. But the final decision remains with the specialist. This is not a formality, but a condition for safe treatment. The doctor also takes into account what is not visible on imaging: how the patient brushes their teeth, whether they have a habit of biting their nails or clenching their jaw. These details affect the prognosis. If a person is not ready to change their home hygiene routine, even the right choice of method will not provide a lasting effect.
After the course, the patient remains under observation. The gums may not react immediately. Changes are assessed over time. The doctor schedules follow-up visits. At these visits, pocket depth and tissue condition are checked. If something has gone wrong, it will be noticed earlier. The patient does not always feel the return of the disease. Pain and bleeding appear later. Check-ups help adjust hygiene and the treatment plan. Sometimes a maintenance procedure is enough. Sometimes the approach needs to be changed. Without observation, it is easy to miss the onset of an exacerbation. The frequency of visits is determined by the doctor. This is not an imposed service, but a way to maintain the result. The patient must understand that treatment does not end in the chair. Between visits, they monitor the condition of their gums themselves: noticing blood on the toothbrush, swelling, or bad breath. This should be reported to the doctor without waiting for a scheduled check-up. The earlier a problem is noticed, the easier it is to correct.
Vector therapy is a treatment for gum disease using the Vector ultrasonic device, which removes dental deposits and bacterial plaque from the root surfaces and periodontal pockets. Unlike traditional cleaning, the procedure targets the cause of inflammation — the biofilm — without damaging gum tissue. In dentistry, it is used for gingivitis, periodontitis, and as maintenance after implant placement. The course consists of several sessions, with home care prescribed by the doctor between visits.
Treatment begins with diagnostics: a periodontist measures pocket depth and assesses the degree of inflammation, then treats the gum pockets with the Vector device's ultrasonic tip, removing plaque and polishing the root surface. The procedure usually takes about an hour and is performed under local anesthesia if the patient feels discomfort, because without anesthesia, deep pockets can cause unpleasant sensations. After the session, the doctor gives hygiene recommendations and schedules the next visit, and the course may include several procedures with intervals of a few days — it all depends on the degree of inflammation and how the gums respond to treatment. The periodontist creates the exact plan based on your X-ray and measurements so that each next step is clear in advance.
The procedure is painless for most patients because the Vector device uses ultrasound and does not require cutting the gums. Many describe the sensation as a light vibration or warmth, and if sensitivity is high, the doctor may offer local anesthesia. After the session, mild gum sensitivity may occur during the day, but it usually does not require painkillers. If you are anxious before treatment, tell us during the consultation — the doctor will choose a comfortable option.
Yes, Vector therapy has limitations: it is not performed for acute infectious diseases, decompensated diabetes, active cancer, severe blood clotting disorders, or with a pacemaker. The procedure is also postponed during herpes outbreaks or acute inflammation in the oral cavity. The final decision is made by the doctor after examination and history taking, so before treatment it is important to report all medications you take and chronic diagnoses. If contraindications are identified, the periodontist will suggest an alternative regimen.
Yes, the Vector device is used with implants and braces because the ultrasonic tip does not damage metal or ceramics: the doctor goes around the implant in a circle, removing plaque and bacteria from the surface and from the gum pocket without touching the titanium itself. With braces, treatment is performed around the archwires and brackets so as not to disrupt their fixation, since orthodontic appliances make hygiene difficult and increase the risk of gum inflammation. Such maintenance therapy is especially important during the period of wearing braces, when regular cleaning does not always reach the necessary areas. The frequency of sessions is determined by the periodontist together with the orthodontist, and if implants are present, the condition of the bone tissue around them is additionally taken into account.
At our clinic in Astana, gum treatment with the Vector device is performed by periodontist Ksenia Abisheva. We are open daily from 9:00 to 20:00, and the initial examination and treatment plan are free. You can make an appointment by phone at +7 777 911 07 83 or through the form on the website. If you are not sure whether Vector therapy is right for you, come for a consultation: the doctor will assess the condition of your gums and suggest a suitable method.
For gum treatment with the Vector device, our clinic provides a warranty whose term depends on the type of procedure and is specified in the contract, but it applies only if all the doctor's recommendations are followed and regular preventive check-ups are attended. Warranty obligations do not cover cases where the patient misses maintenance therapy or does not perform home hygiene. The exact terms are fixed in the contract after the examination, because the term depends on the stage of periodontitis and the extent of the intervention. If you have any questions after treatment, you can always consult your periodontist.
You can schedule a consultation by calling +7 777 911 07 83 daily from 9:00 to 20:00 or by submitting a request on the clinic's website. The initial examination and treatment plan are free of charge, so you will immediately understand whether vector therapy is right for your case. Bring the results of previous examinations, if any, and a list of medications you are taking. If you cannot come on a weekday, choose a convenient time — we are open seven days a week.
Yes, our clinic in Astana has free parking for patients. We are located at 11/1 Abay Avenue, and parking spaces are available throughout the working day. If you are coming for gum treatment with the Vector device, we recommend arriving 10–15 minutes before your appointment so you can park calmly and fill out the paperwork. During peak hours there may be fewer spaces, but usually there is no problem with parking.
The Vector device reaches deeper into periodontal pockets than standard ultrasonic cleaning, and it does not require cutting the gum: it removes biofilm and tartar from the roots, reducing inflammation and bleeding. The procedure is less traumatic, so recovery is faster, but the choice of method depends on the stage of the disease — severe periodontitis may require a comprehensive approach with several stages. The doctor will select the appropriate option after examination, because in the initial stage maintenance sessions are sufficient, while in advanced cases the tactics change. During the consultation, the periodontist explains exactly what will happen at each visit and what the next step depends on.
We are open daily from 9:00 to 20:00, seven days a week. The clinic is located in Astana at 11/1 Abay Avenue. Phone for appointments: +7 777 911 07 83. Initial examination and treatment plan: 0 ₸.
Address: Astana, 11/1 Abay Avenue. Parking for patients is free. Phone for appointments: +7 777 911 07 83. Appointments are available daily from 9:00 to 20:00.
The warranty period depends on the type of work and is stated in the contract. The initial examination and treatment plan are 0 ₸. Appointments are available daily from 9:00 to 20:00.
Installments for 24 months with Jusan bank or 12 months with Kaspi. Initial examination and treatment plan: 0 ₸. Appointments are available daily from 9:00 to 20:00. Phone for appointments: +7 777 911 07 83.
The initial examination and treatment plan are 0 ₸. There is no separate fee for the first visit. The warranty period for the work depends on the type of work and is stated in the contract. Installment plans are available from Jusan bank for 24 months and from Kaspi for 12 months.
Parking is free. The clinic is located in Astana at 11/1 Abay Avenue. Appointments are available daily from 9:00 to 20:00. Phone for appointments: +7 777 911 07 83.
Do etogo hodila tolko po akcii i tolkom ne lechilas Lechilis zdes vsey semey, ulozhilis v plan. Kseniya na svyazi i posle priema (sama ne poverila). Dogovor i chek vydali bez napominaniy. Rezultatom dovolny.
It got to the point where I couldn't sleep at night. I had treatment, they didn't rush me, they gave me time to think. I didn't expect it. The message came late.
Strange, but I wasn't even tired after the appointment, and they did what we had planned, without anything unnecessary, everything on schedule, no waiting. Ksenia explained why it's not worth putting it off.
They did exactly what was planned, nothing extra, and it was all done in one visit — the gallium didn't press and gave me time to think. The contract and receipt were provided without me having to ask (we laughed about it later at home). Everything is fine now, there's nothing to complain about.
Came in for a consultation and ended up staying for treatment. I'm almost embarrassed that I put it off for so long. We're happy with the result, and that's what matters most. I recommend this clinic.
Strange, but I didn't even feel tired after the appointment. Our whole family has been treated here, everything by appointment, no waiting. I think it's because no one here rushes you. Shoe covers, a cup, a napkin — little things, but everything is in place!
I was nervous the whole way. . . Our whole family has been treated here, and everything went according to plan. It doesn't hurt at all. The hallway doesn't smell like a hospital, but rather something neutral — that's a whole other story —
Before this, I'd only come in for special offers and never really got proper treatment. I didn't think they could get it all done in one visit. I'm the type who asks again three times over — they were patient with me. Our whole family got treated here, and everything was done in one go. Everything's fine now. From now on, only here. Shoe covers, a cup, a napkin — little things, but they're all there)
Proshlyy vrach pereehal nado bylo iskat novogo, a sdelali to, chto planirovali, bez lishnego, bez lishnih vizitov. Sovsem ne bolno. Rezultatom dovolny.
I spent a long time choosing a clinic and read reviews all over the city, and we are happy with the result. It was quick. They did exactly what was planned, nothing extra, everything by appointment, no waiting. I took my time choosing, and now I understand it was worth it...
I spent a long time choosing a clinic and read reviews all over the city — Aset explained why it wasn't worth putting it off. Our whole family got treated here, and everything was done in one visit. We're happy with the result. We set up an installment plan right there, without running around to banks — no complaints about that, and that was exactly what I was afraid of. They scheduled us for a convenient time, no "come at nine and wait" — that's how it should be. I'm the type who asks again three times, and they were patient. We were seen right on the minute, no waiting — thanks for that too. The sterility is visible, instruments were opened in front of me. The treatment plan was laid out by stages and by cost.
My previous doctor moved away, so I had to find a new one. I came in for a consultation, ended up staying for treatment, and everything was done in one visit. In my opinion, the best part is that they don't pressure you into making a decision!
Our whole family received treatment here. We are happy with the result; they feel just like our own. I have nothing to compare it to, but it feels completely right. Thank you.
At first the silence in the lobby threw me off — then I understood why (I couldn't believe it myself), and honestly — I didn't expect it. They did what was planned, without any extras, and stayed on schedule...
We spent a long time looking for a clinic near our home. We're happy with the result — it feels like our own. We came in for a consultation, stayed for treatment, and everything went according to plan. Honestly, I didn't expect that. I would come back here for my second tooth too. I ended up here by chance, I was nearby.
Came in for a consultation, ended up getting treatment here, everything went according to plan, and Alicia is the kind of doctor you come back to — and that was exactly what I was afraid of. The receptionist called back when she said she would. Everything is fine now. They didn't push anything unnecessary on me, I want to note that separately. Parking is in the courtyard, I found a spot. They answered my questions even after the appointment, via messenger, I want to note that separately. The treatment plan was laid out by stages and by cost, thanks for that too. They set up an installment plan on the spot, no running around to banks, I want to note that separately.
I put it off for about a year and a half — getting through it without nerves is a whole other story. They did exactly what was planned, nothing extra, and stayed on schedule.
At first I just wanted to have a look and get a sense of the prices — honestly — I wasn't expecting this. We came in for a consultation and ended up staying for treatment. I'll put it this way: the recommendations here aren't just for show. Margarita explained why it's not worth putting it off
Kept putting it off because of work, never had the time. Our whole family was treated here, and everything was done in one visit (I asked twice to confirm).
They did exactly what was planned, no extras, no unnecessary visits. We're happy with the result. And that's it (we laughed about it later at home). The hallway doesn't smell like a hospital, but like something neutral, and that's what wins you over.
Prishli na konsultaciyu, ostalis lechitsya, bez lishnih vizitov Rezultatom dovolny, chego i hotela. Plan lecheniya raspisali po etapam i po dengam. Nichego lishnego ne navyazyvali, meloch, a priyatno. Rassrochku oformili na meste, bez begotni po bankam. Zapisali na udobnoe vremya, bez «prihodite k devyati i zhdite», k etomu pretenziy net. Na voprosy otvechali i posle priema, v messendzhere, k etomu pretenziy net. Bahily, stakanchik, salfetka — melochi, no vse na meste. V koridore pahnet ne bolnicey, a chem-to neytralnym, i eto podkupaet — tut otdelnaya istoriya —.
Came in for a consultation, ended up getting treatment here. They didn't order any unnecessary X-rays, and the next day they messaged me to ask how I was feeling. I've booked my family here too. They saw me right on time — no waiting.
I made an appointment on the advice of a colleague from work. Alexey didn't pressure me and gave me time to think. They did what we had planned, nothing extra, no unnecessary visits. In my opinion, the main thing is that they don't pressure you into a decision. Everything is fine now — and that was exactly what I was afraid of —.
I put it off for about a year. We received treatment as a family, and they wrote out a step-by-step treatment plan. The office is bright, the equipment is new. Yerzhan answered my questions. I recommend it. Booking was easy. The room is clean, no odors. They kept to the schedule precisely. I didn't have to wait in line. They called the next day to check on how I was doing.
Our whole family received treatment here, everything was by appointment, no waiting. . . We are happy with the result, and I have already gotten used to the idea that it is all behind us. The treatment plan was laid out in stages and by cost, which we had never seen anywhere before (I asked twice to confirm).
Proshlyy vrach pereehal, nado bylo iskat novogo. Stranno, no ya dazhe ne ustala za priem — a ya boyalas imenno etogo —. Prishli na konsultaciyu, ostalis lechitsya, vse po zapisi, bez ozhidaniya.
We are happy with the result, which is exactly what I wanted. We waited a little longer for the appointment — but that's just me being honest. Our whole family received treatment here, and everything went according to plan...
We searched for a clinic near our home for a long time. Everything is fine now, no complaints so far. That's what won us over. They did what was planned, without anything extra.
Our whole family received treatment here, everything by appointment, no waiting. Honestly, I didn't expect that. The only thing is, the hallway is a bit cramped when everyone is waiting!
They did exactly what was planned, nothing extra, stayed on schedule — everything is fine now. I recommend it. Parking in the courtyard, I found a spot, I'll note that separately. They didn't push anything unnecessary, and that's appealing. The receptionist called back when she promised, a small thing but nice. They answered questions even after the appointment, via messenger.
Our whole family received treatment here, and we stayed within the plan — the hallway doesn't smell like a hospital, but rather something neutral. I've already recommended it to friends. In short: good. We arranged an installment plan on the spot, without running around to banks. They didn't push anything unnecessary, and I want to note that separately. We were seen right on time, no waiting, and I'm grateful for that too. The contract and receipt were provided without us having to ask. What I especially liked was that they don't stay silent — they walk you through every step.
I initially just wanted to have a look and get a sense of the prices — and that was exactly what I was afraid of —, quickly. Our whole family received treatment here, without unnecessary visits.
I ended up here by chance, I was nearby. Came in for a consultation and stayed for treatment. I have nothing to compare it to, but it felt like everything was done right (I asked twice to confirm).
I made an appointment on the recommendation of a colleague from work. I didn't think they'd manage it in a single visit. Galiy knows his stuff. Our whole family has been treated here. And that's it. Parking in the courtyard, found a spot. I recommend it. Honestly, I expected worse. They took me right on time, no waiting. Shoe covers, a cup, a napkin — little things, but everything was there.
My tooth hurt for several months. . . It stopped hurting. I couldn't bring myself to go to the doctor for a long time.
My previous doctor moved away, so I had to find a new one. Our whole family got treated here, and everything went according to plan. They told us the prices upfront, and nothing was added at the end. Now we only come here. Sterility is visible, instruments were opened in front of me, the way it should be. I have never regretted it. The office is bright, the equipment is new (we laughed about it at home later). In my opinion, the price is fair for this kind of work!
I got treated and finished everything in one visit. There was no room in the parking lot. I didn't have to wait in line. That's really true. Galiy answered my questions. From now on, I'll only go here.
At first I just wanted to have a look and compare prices. I came on my sister's recommendation. They did what was planned, nothing extra. We're happy with the result, comparing it to what it was before. Seems like a small thing, but that's what stuck with me. Five out of five — that's a story in itself —. Shoe covers, a cup, a napkin — little things, but everything was there, I'll note that separately. The hallway doesn't smell like a hospital, but like something neutral. They answered questions even after the appointment, in a messenger, I'll note that separately. The treatment plan was laid out by stages and by cost, a small thing, but nice!
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Message us on WhatsApp or give us a call — the clinic is open daily from 9:00 to 20:00. Initial examination and treatment plan — 0 ₸, free parking.